Shipping & Delivery

Please confirm correct and complete shipping info such as house number and street when checkout. you will receive shipment notification by email after shipped out. please put correct email address when checkout, sometimes you may check the notification in email spam files.

Shipping Countries: Austria, Australia, Belgium, Canada, France, Germany, Japan, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States, Brazil, Bulgaria, Croatia, Czech, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Israel, Iceland, Luxembourg, Latvia, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Portugal, Sweden, South Korea, South Africa, Saudi Arabia, Switzerland, United Arab Emirates, Indonesia, Philippines, Thailand, Malaysia. Countries or regions not mentioned above are temporarily undeliverable.

Shipping fee: free shipping at U$100 or U$10 shipping fees per order.

Our warehouse is located in Shenzhen China, your order will be shipped from China.

Estimated order process time: 3-7 business days after order is placed.

Estimated delivery time 5 - 12 business days after ship out. Sometimes International transportation is more complicated, and the time limit may be affected by natural disasters, political issues, holidays, custom processes, etc, and the delivery time offered below is estimated based on the packages delivered in the past 2-3 months, for reference only. If you need any assistance with your order, please email to service@elleinbeauty.com.

You will get tracking info in shipment notification email or contact service@elleinbeauty.com for shipment update, we will reply asap.

Tax Duty: Tax in seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.